ACP Error Messages/80100

< ACP Error Messages
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Error message examples

Unable to connect to server. Press 'Ok' button to try again. If problem persists, contact Lumina at acp@lumina.com.

Cause

There are two possible causes:

  • The internet connection from your computer to the ACP server is broken.
  • The ACP server is not responding.

Remedies

  • Try to access another website in your browser. If that isn't accessible, check your internet connection.
  • Otherwise, it could be a temporary issue. Wait for a minute or so, and try again.
  • If that doesn't work, the ACP server may be down. Please try again later, say in an hour or two.
  • If the problem persists please contact acp@lumina.com.

See Also

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