Automatic Beta Licensing Error

Analytica Automatic Beta Licensing feature in Analytica 4.3 automatically fetches an Analytica 4.3 Beta license from the Lumina license server if you have a valid Analytica 4.2 license with active support. This page explains the errors and messages from the Analytica Automatic Beta Licensing feature.

Communication Error

Error Message

Your Analytica beta license could not be renewed because an error occurred while communicating
with the Lumina server. This may be because your machine is not connected to the internet.

Please call us at (+1)650-212-1212, or email us at support@lumina.com if you need a beta license.
Thank you,
The Lumina Team.

Description

This error message is shown when Analytica cannot successfully communicate with the Lumina license server to fetch or renew your Analytica 4.3 Beta license. Your computer may not be connected to the internet or connected to the internet through a proxy server that restricts Analytica from connecting to the Lumina license server.

Solution

Please write to support@lumina.com to request an Analytica 4.3 Beta License. We will then send you an Analytica 4.3 Beta Activation Key and instructions on installing the license.

New Beta Build

Message

A new Analytica 4.3 beta build has been downloaded. Please click Yes to quit Analytica
and install the downloaded beta release. The installation should only take a few minutes. Choose No to
install the downloaded beta release later.

Cheers,
The Lumina Team.

Could not log into Lumina database

Message

Your Analytica 4.3 beta license could not be renewed because Analytica
was not able to log into the Lumina database. This is probably a temporary issue. You will still be able to use Analytica beta
license until it expires, and Analytica should automatically renew your license next time you run Analytica.

Please call us at (+1)650-212-1212, or email us at support@lumina.com if you need a beta license.
Thank you,
The Lumina Team.

License not found in Lumina database

Message

Your Analytica 4.3 beta license could not be renewed because Analytica
could not find your license in the Lumina database, and so could not verify your active support status.

Please call us at (+1)650-212-1212, or email us at support@lumina.com if you need a beta license.

Thank you,
The Lumina Team.

Error while retrieving license

Message

Your Analytica 4.3 beta license could not be renewed because Analytica
was not able fetch a beta license because of a database error. This is probably a temporary issue. You will still
be able to use Analytica beta license until it expires, and Analytica should automatically renew your license next time you run Analytica.

Please call us at (+1)650-212-1212, or email us at support@lumina.com if you need a beta license.

Thank you,
The Lumina Team.