Difference between revisions of "ACP Error Messages/80100"
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== Error message examples == | == Error message examples == | ||
| − | <pre style="background:white; border:white; margin-left: 1em; font-style:italic"> | + | <pre style="background:white; border:white; margin-left: 1em; font-style:italic">Unable to connect to server. Press 'Ok' button to try again. If problem persists, contact Lumina at acp@lumina.com.</pre> |
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== Cause == | == Cause == | ||
Latest revision as of 00:13, 21 November 2018
Error message examples
Unable to connect to server. Press 'Ok' button to try again. If problem persists, contact Lumina at acp@lumina.com.
Cause
There are two possible causes:
- The internet connection from your computer to the ACP server is broken.
- The ACP server is not responding.
Remedies
- Try to access another website in your browser. If that isn't accessible, check your internet connection.
- Otherwise, it could be a temporary issue. Wait for a minute or so, and try again.
- If that doesn't work, the ACP server may be down. Please try again later, say in an hour or two.
- If the problem persists please contact acp@lumina.com.
See Also
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