View source for ACP Error Messages/80100

[[Category: ACP_Error_Messages]]

== Error message examples ==
<pre style="background:white; border:white; margin-left: 1em; font-style:italic">Unable to connect to server. Press 'Ok' button to try again. If problem persists, contact Lumina at acp@lumina.com.</pre>

== Cause ==

There are two possible causes:
* The internet connection from your computer to the ACP server is broken.
* The ACP server is not responding.

== Remedies ==
* Try to access another website in your browser. If that isn't accessible, check your internet connection.
* Otherwise, it could be a temporary issue. Wait for a minute or so, and try again.
* If that doesn't work, the ACP server may be down. Please try again later, say in an hour or two.
* If the problem persists please contact acp@lumina.com.

==See Also==