View source for Analytica User FAQs/Installer Issues

== Analytica 4.2 installers ==

See these pages:
* [[What License do I Purchase?]]
* [[How to Install Analytica 4.2 -- Individual License]]
* [[How to Install Analytica 4.2 -- Centrally Managed License]]
* [[Configuring an RLM Server]]

=== Maximum number of activations exceeded ===

An individual license can only be used by a single user -- you cannot share your license with other people.  
This message occurs when you activate your license too many times, as might occur if you install Analytica
more times than is allowed.

You may, however, need to install it more times for legitimate reasons, and if so, when this occurs just let us know the situation at support@lumina.com, and we'll get you another activation key.

== Analytica 4.0 and 4.1 installers ==

=== After installing Trial, first run of Analytica says Administrator privledges required ===

(Rare) If you experience this, right click on the "Analytica.exe" shortcut and select "Run as administrator".  You only need to do this once -- future runs don't require this.

== Analytica 3.x installers ==
=== Error 1607: Unable to install InstallShield Scripting Runtime. ===

If you experience this error during the installation of Analytica, please visit [http://consumer.installshield.com/kb.asp?id=Q108340 this InstallShield Page], which describes the steps for resolving the problem:

=== Error 1608: Unable to create InstallDriver instance, Return code: -2147024894 ===

To resolve this problem, see [http://consumer.installshield.com/kb.asp?id=Q108440 this InstallShield page], which describes the possible causes and remedies.