Restarting ACP

This page is for restarting ACP for servers with their own installation.

Identifying the Problem

Rarely ACP will die, reach a deadlock, or otherwise go into a state that won't accept socket connections. You'll know this when you see "Websocket error: Unable to establish a connection" or upon trying to login you'll see an indefinite blank screen.

Solutions

Solution 1: Restart the server process.

  • launch Task Scheduler
  • expand the outline on the left to find the Lumina folder
  • find the task "Start Suan server at boot"
    • if its status is "Running" then press End to kill it
    • once it terminates, press Run to start it again

OR

Solution 2: Restart the server (simple but slower)

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