FAQs on Software Licensing and Activation

This is a collection of frequently asked questions about activating your Analytica software products. If you have questions that aren't answered here, please let us know at sales@lumina.com.

License Server

Where do I find my software key?

Your activation key will be in the email sent from sales@lumina.com. If you no longer have it, please contact sales@lumina.com.

Can I transfer a license to another end user?

How do I transfer a license to another end user?

Where do I find my software key?

What is the difference between an Activation Key and a License Name?

Can I move my license to another computer?

Can I install on two machines?

How do I reinstall or move my license to another computer?

Why does the software say "you have used up your activations" when I input my key?

What should I do when during installation I get the message "no activations available”?

Where can I download an old release?

Where can I find my Host ID and User ID?

Can I use my 5.0 activation key for previous versions?

Can I transfer a license to another end user? How do I transfer a license to another end user?