Memory Issues

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Basis Application Issues

Windows in Analytica open slowly in Windows Vista

Resolved in Analytica 4.1.0

When you open a window inside Analytica, such as an object window, diagram, etc., a small animation occurs that makes it appear that the window is expanding from a point. Normally this animation flashes by in less than 1/10 of a second. However, when you have the Windows Aero color scheme selected in Windows Vista, this small animation runs in slow motion and takes several seconds.

Other aspects of Analytica's speed are not impacted. For example, evaluation of models is not slower.

To avoid this problem in Windows Vista, simply change the color scheme to any of the color schemes other than Windows Aero. To change the color scheme, follow these steps:

Right click on the desktop, select Personalize (This jumps to the Control Panel → Personalization dialog).
Click on Window Color and Appearance
Select Open classic appearance properties for more color options
In the Color Scheme list, select anything other than Windows Aero.

Reporting Bugs

How do I submit a bug report?

If you find a bug, we want to know about it so we can fix it in later releases. So please, do tell us.

When you submit a bug report, it is important that we can reproduce the problem. In most cases, it is best of you send us a copy of your model, a description of the problem, and a set of instructions for how to reproduce the problem. Send this information to support@lumina.com. Please also indicate if you need a work-around or not -- if you need a workaround, we usually try to find you one quickly, but if you don't, letting us know will save us time. We may get back to you with further questions if we are unable to reproduce the problem.

Can I see a list of known bugs?

While we maintain a very large and comprehensive bugbase, we do consider the information in that database proprietary. For some of the more serious or common problems, we will post information here.

Analytica User FAQs/Application Issues

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