Beta Tester Page

Revision as of 18:56, 28 September 2017 by Lchrisman (talk | contribs) (5.0.15.92)


If are an Analytica user that meets the following requirements, we invite you to be a beta tester of Analytica 5.0:

  • You must already have an Analytica license with active support for Analytica 4.6 installed on your computer.
  • Your computer must have an internet connection.
  • You do not have a firewall that prevents the installer or the update checker (AnalyticaUpdateChecker.exe) from communicating with the AnalyticaOnline.com server.

Send bugs and feedback to support@lumina.com.

Becoming a Beta Tester

What's New in 5.0?

Beta 5.0 downloads

You can download the latest beta build, release number 5.0.15.92 from:


Beta Testing Licenses

The installer for Analytica 5.0 beta will automatically obtain a beta-tester license if you have:

  • An individual license for Analytica 4.6 already installed on your computer
  • Active support
  • An internet connection (without a firewall blocking communication with the AnalyticaOnline.com server).

In that case, the installer obtains the necessary beta license automatically and you need do nothing more. It finds the 4.6 license on your computer, and uses that info to lookup your active support information on the Lumina server. To be a useful beta tester, you need to update to new builds during the beta testing period. The update checker will download the new builds and inform you when they are ready to be installed. If you don't keep up-to-date with new beta builds when they are posted, your beta license will expire before the beta testing period has ended.

If you use a centrally-managed license for Analytica (e.g., a floating license), the installer should still be able to obtain a beta license automatically, assuming you have active support and an internet connection.

If you use a floating license with active support and want to install a 5.0 beta license on the RLM server for easy use by anyone in your organization, please contact us via support@lumina.com.

Free 101 users do not have the option to beta test.

If you have a firewall that blocks communication, you will need to reconfigure it to allow communication with the AnalyticaOnline.com server for both the installer process (whose filename changes slightly from release to release) and for the process AnalyticaUpdateCheck.exe. Please note that no information about your own models, or other sensitive information is transmitted. Information that is transmitted may include your license name, host id(s), user id, OS version, activation key, version installed or being installed. Downloaded information may include alert text and the download of new beta installers.


Problems acquiring a beta license

If the installer fails to automatically acquire a beta 5.0 license, please include a screenshot of the third page of the installer when reporting this to support@lumina.com. The third page is titled Analytica Automatic Beta Licensing and looks like this:

BetaLicenseNotAcquired.png

The specific error illustrated here occurs if your computer does not have an internet connection, or if you have a firewall that blocks communication on IP port 80 between the installer and the AnalyticaOnline.com server. For this particular error, you'll need to reconfigure your firewall to allow communication on port 80 by the installer program and the AnalyticaUpdateChecker.exe program (which is a component that will be installed) with the AnalyticaOnline.com server.

If it skips this page entirely and goes directly to the License Information page, it means that it did not find any already installed valid 4.6 license on your computer. If this occurs and you have Analytica 4.6 (Professional, Enterprise or Optimizer) installed on your computer, and are able to use it, then this would appear to be a bug that you should report to support@lumina.com (please include info about your 4.6 license to help us debug). If you don't have Analytica 4.6 installed on this computer, then that is the problem since that is a requirement for beta testing 5.0.

If the error is that you don't have active support, then you aren't eligible to beta test, or you can contact us if you believe this to be in error.

Having both Analytica 4.6 and Analytica 5.0 beta installed

We encourage you to keep Analytica 4.6 installed on your computer when you install Analytica 5.0 beta. Both can co-exist on the same computer with no problem. Having both installed makes it possible to compare behavior between the two if you suspect a new bug.

Release Notes

See release notes for what's changed in each beta release. It lists new features and fixes to significant problems.

Known issues

If you find an issue, check here to see if it is a known issue. If not here, please let us know about it at support@lumina.com. Please see Submitting a bug report for instructions on reporting bugs.

Note: We will list only the most important issues here (ones that might impact your ability to use it, or which are likely to be found and reported multiple times). We maintain a comprehensive bug base in-house, which is not accessible outside of Lumina.

FAQs: Frequently Asked Questions

See Analytica User FAQs for frequently asked questions not specific to 5.0 or to beta testing.

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