Enabling Flash in your browser

Why is this necessary?

Some browsers have changed the default settings for Flash lately. This page explains how to enable Flash so that you can use ACP in your browser.

Enabling Flash in the Chrome Browser

Chrome has started blocking Flash by default. You need to enable Flash each time you restart Chrome.

Method 1 - from the Chrome secure connections popup

• Go to the ACP sign in page.

Expected: You will see a Blue "Enable/Get Flash" prompt.

If you don't have Flash of course you will need to get it. Assuming you do have Flash and that Chrome is blocking it, the fastest way I have found to temporarily enable it is as follows:

• You should see a security padlock icon to the left of the URL - using your mouse, right click on it.

• In the "Connection is secure" popup, click on the pulldown menu for Flash - which will probably say "Block (Default)" - and select "Allow".

{Once you have changed this setting, Chrome will remember the setting for the remainder of the session".}

• Now close this popup either by clicking on the X in the top right or by clicking on the browser canvas outside of the popup.

There should be a message bar at the top of Chrome window with the message "To apply your updated settings to this site, reload this page".

• Press the [Reload] button

This should cause the Blue "Enable/Get Flash" Prompt to disappear and direct you to ACP.

Method 2 - Use a registry setting

If you are comfortable with editing your registry setting, this method will permanently allow you to use flash with Chrome - with the ACP website.

• Create the following key and value in the registry:

1. 1. Key [HKEY_LOCAL_MACHINE\Software\Policies\Google\Chrome\PluginsAllowedForUrls]
   2. String = Value "1" = "https://www.analyticacloud.com"