Difference between revisions of "Enabling Flash in your browser"

Revision as of 01:02, 30 April 2020

Analytica Cloud Platform (ACP1) currently runs Adobe Flash in your web browser. Google Chrome, Microsoft Edge. and Firefox prevent Flash from working without asking the user each time by default. Here's how to enable Flash so you can run ACP1.

What's going on?

In late 2019, most web browsers, including Google Chrome, Microsoft Edge, and Firefox changed their default settings to "Ask first" before running Adobe Flash, which you need to run Analytica Cloud Player 1 (ACP1). Lumina apologizes for this inconvenience. We are work are working hard on building a new version of ACP1 using modern technologies, including html-5, React JS, and websockets -- which will provide a much better user experience with many new features. In the meantime, here's how to enable Flash while using ACP1:

Enable Flash in the Google Chrome browser

Start by going to the ACP sign in page. If you're using Chrome, you should just have to press the gray button at the bottom of the ACP1 login page to be redirected to the correct page. Unfortunately Chrome makes it hard to spot but your settings should save until you close/restart your browser.

Enable Flash in the Microsoft Edge browser

Start by going to the ACP sign in page. If you're using Edge, click the puzzle piece the top-right of the browser and press "Allow once" to be redirected to the correct page. Your settings should save until you close/restart your browser.

Enable Flash in the Firefox browser

Start by going to the ACP sign in page. If you're using Firefox, you'll likely have to install flash even if you've already installed it on another browser. Do this by clicking "Enable/Get Flash" in the top left. On the download page make sure to uncheck the two boxes at the top that want you to install extra bloatware and then click the yellow button at the bottom that says "Download Flash Player." Once it finishes downloading, in the top right you should see the file you downloaded. Click on it and follow the installation (go to your computer's download folder if you don't find see it and double-click it there).

Once you've done this, return to the ACP sign-in page. You should see the following prompt in the middle of your browser that says "Run Adobe Flash." If not, refresh the page. Click the "Run Adobe Flash" prompt in the middle of your browser. A pop-up will ask if you want to run flash. Click "Allow" and you should be redirected to the ACP sign-in page.

If none of the above worked / permanent fixes

If the above solutions didn't work for you or you're looking for a permanent solution that alters the registry key, see Enabling Flash in your browser alternate methods.

@@ Line 1: / Line 1: @@
-Analytica Cloud Platform (ACP1) currently runs Adobe Flash in your web browser.  Google Chrome, Microsoft Edge. and Firefox disable Flash by default. Here's how to enable Flash so you can run ACP1.
+Analytica Cloud Platform (ACP1) currently runs Adobe Flash in your web browser.  Google Chrome, Microsoft Edge. and Firefox prevent Flash from working without asking the user each time by default. Here's how to enable Flash so you can run ACP1.
 == What's going on? ==
-In late 2019, most web browsers, including Google Chrome, Microsoft Edgee, and Firefox changed their default settings to block Adobe Flash, which you need to run Analytica Cloud Player 1 (ACP1). Lumina apologizes for this inconvenience. We are work are working hard on building a new version of ACP1 using modern technologies, including html-5, React JS, and websockets -- which will provide a much better user experience with many new features. In the meantime, here's how to enable Flash while using ACP1:
+In late 2019, most web browsers, including Google Chrome, Microsoft Edge, and Firefox changed their default settings to "Ask first" before running Adobe Flash, which you need to run Analytica Cloud Player 1 (ACP1). Lumina apologizes for this inconvenience. We are work are working hard on building a new version of ACP1 using modern technologies, including html-5, React JS, and websockets -- which will provide a much better user experience with many new features. In the meantime, here's how to enable Flash while using ACP1:
-== Enable Flash in Google Chrome Browser ==
-There are three ways to enable Flash.  The first two are the easiest but you'll need to repeat them every time you restart Chrome. The third is permanent, but requires you to edit your registry setting.
+== Enable Flash in the Google Chrome browser ==
-==Method 1 - In the Chrome settings dialog==
+Start by going to the [https://www.analyticacloud.com/acp/client/acpclient1.aspx ACP sign in page]. If you're using Chrome, you should '''just have to press the gray button at the bottom of the ACP1 login page''' to be redirected to the correct page. Unfortunately Chrome makes it hard to spot but your settings should save until you close/restart your browser.
-: In Chrome, enter this URL:
- chrome://settings/content/flash
+== Enable Flash in the Microsoft Edge browser ==
-Or you can go to the 3 dots to the top right, and select Settings > Advanced > Privacy and Security > Site Settings > Flash.
+Start by going to the [https://www.analyticacloud.com/acp/client/acpclient1.aspx ACP sign in page]. If you're using Edge, click the puzzle piece the top-right of the browser and press "Allow once" to be redirected to the correct page. Your settings should save until you close/restart your browser.
-: Once in the flash dialog, slide the control for Flash to the right to the "Ask first" setting.
-[[File:Enableflash13.png]]
+[[File:EdgeFlash_1.png]]
-When you go back to the ACP sign in page, click on the '''Enable/Get Flash''' link. You should now be able to use ACP.
-It will ask if you want to enable Flash every time you start a new Chrome session.
-==Method 2 - from the Chrome secure connections popup==
-<!--This method doesn't require you to open the Chrome settings.-->
-# Open the [https://www.analyticacloud.com/acp/client/acpclient1.aspx ACP sign in page]. You should see this security padlock icon to the left of the URL: [[File:Enableflash02.png]]
-# Right click the padlock.
-# Select '''Connection is secure''' to see the pulldown menu for Flash. It will likely say '''Block (Default)'''. Select '''Allow'''.
-[[File:Enableflash03.png]]
-# Close this menu.
-# A message bar at the top of Chrome window should say "To apply your updated settings to this site, reload this page". Press the '''Reload''' button [[File:Enableflash04.png]]
-You should now see the ACP login screen. Chrome will remember the setting until you next restart Chrome.
-<!--[[File:Enableflash05.png]]-->
-==Method 3 - Change your registry setting to permanently enable Flash (Windows only) ==
-=== Easiest way - Using the registry key provided===
-* Download the registry key file from here [http://analyticacloud.com/chrome.reg chrome.reg]
-* Double click on the chrome.reg file.
-* You will probably need to clear a few warning messages.
-That's it, Flash for Chrome should be permanently enabled for the ACP website.
-* Close and then reopen Chrome.
-* Follow this link [https://www.analyticacloud.com/acp/client/AnalyticaCloudPlayer.aspx ACP sign in page].
-<!--
-[[File:Enableflash16.png]]
-*If prompted by User Account control if you want to let regedit make changes, click [Yes].
-*Finally one more prompt asking if you want to continue - Press [Yes].
-[[File:Enableflash17.png]]
--->
-===[[Explanation of how to add the Registry key manually with regedit|Edit the registry manually]]===
-Page which gives Instructions to add the registry key manually, using regedit.
-<!--==Without using the registry==
-First, Launch Chrome and go to the [https://www.analyticacloud.com/acp/client/acpclient1.aspx ACP sign in page].
-[[File:Enableflash01.png]]
-'''Expected:  If you have not enabled Flash, you will see a Blue "Enable/Get Flash" prompt.'''
-[[File:Enableflash14.png]]
-If you don't have Flash of course you will need to get it. Assuming you do have Flash and that Chrome is blocking it, the ways I have found to temporarily enable it are as follows:
--->
-== Enable Flash in Microsoft Edge browser ==
-: Launch Microsoft Edge and click the “three dots” on the top-right of the browser.
-[[File:Enableflash08.png]]
-: Click “Settings” at the bottom of the fly-out.
-: Towards the bottom, click “View advanced settings.”
-[[File:Enableflash09.png]]
-: Enable Flash Player by  moving the slider from the Off position to the On position.
-[[File:Enableflash10.png]]
 == Enable Flash in the Firefox browser ==
-: Launch Firefox and go to the [https://www.analyticacloud.com/acp/client/acpclient1.aspx ACP sign in page].
+Start by going to the [https://www.analyticacloud.com/acp/client/acpclient1.aspx ACP sign in page]. If you're using Firefox, you'll likely have to install flash ''even if you've already installed it on another browser''. Do this by clicking "Enable/Get Flash" in the top left. On the download page '''make sure to uncheck the two boxes''' at the top that want you to install extra bloatware and then click the yellow button at the bottom that says "Download Flash Player." Once it finishes downloading, in the top right you should see the file you downloaded. Click on it and follow the installation (go to your computer's download folder if you don't find see it and double-click it there).
-If Flash is not enabled you will get a prompt like this which you should click to enable flash.
-[[File:Enableflash11.png]]
+Once you've done this, return to the ACP sign-in page. You should see the following prompt in the middle of your browser that says "Run Adobe Flash." If not, refresh the page. Click the "Run Adobe Flash" prompt in the middle of your browser. A pop-up will ask if you want to run flash. Click "Allow" and you should be redirected to the ACP sign-in page.
-'''Expected: Another message asking if you want to allow Flash for this site.'''
+[[File:FireFoxFlash_1.png|400px]]
-[[File:Enableflash12.png]]
-: Click [Allow]
+== If none of the above worked / permanent fixes ==
-'''Expected: You should be directed to the ACP sign in page.'''
+If the above solutions didn't work for you or you're looking for a permanent solution that alters the registry key, see [[Enabling Flash in your browser alternate methods]].