Difference between revisions of "Error Messages/42670"
m (edit)
Line 11: Line 11:
 
= Causes =
 
= Causes =
  
−
This error occurs when some sort of disk error occurs while Analytica was trying to save the model.  As a result of the error, any changes you have made to your model have not been saved.   
+
This error occurs when Analytica is trying to save a model, for example when there's no more space on the disk, or if the file is being used by another process.  The latter error can occur when automatic backup applications, like Sugarsync, or Dropbox, are backing up the file at the same time you try to save a new version.  If you wait a few seconds to let it complete the backup and try again, it will usually succeed.
 +
 
 +
The second part of the error message about the reason it failed is provided by the Windows Operating system. There are a large number of things, most very uncommon, that can cause a failure.   
  
 
When your model has linked modules that also had to be saved, it is possible that changes within some of them were successfully saved. It depends on whether the error occurred before or after the particular linked module was written.
 
When your model has linked modules that also had to be saved, it is possible that changes within some of them were successfully saved. It depends on whether the error occurred before or after the particular linked module was written.
  
−
There are a large number of things, many very uncommon, that can cause a failure.  The second part of the error message provides information about the reason it failed.  The actual text that appears there is provided by the operating system.
+
= Remedies =
−
 
 
−
The SugarSync server seems to lock files when it it backing them up, and will cause this error at sporatic times, often when you are saving a very short time after a previous save.  Other backup software or services similar to SugarSync might do the same.  When this happens, the error will usually read "The process cannot access the file because it is being used by another process".  If you wait a few seconds to allow SugarSync to complete its copy, then repeat the save, it will then save successfully.
 
  
−
= Remedies =
+
"The process cannot access the file because it is being used by another process." Wait a few seconds and try again. If it still doesn't work, check whether  you have opened the file in another application, such as a text editor.
  
−
If your disk does not have enough space to save the model, then you should either save the file on another drive, or delete stuff on the disk to free up room and then save again.
+
"There is not enough space on the disk." You should either save the file on another drive, or delete stuff on the disk to free up room and then save again.
  
−
If you experienced a disk error, this may indicate that your hard drive (or other hardware) is starting to fail.  You may be in danger of losing everything stored on that hard drive soon.  You should probably store your model on a different media, and then backup everything on your hard drive.  At that point, you should run CHKDSK (which takes several hours).  If your hard disk is indeed starting to fail, you may need to replace it with a new one.  Consult your system administrator.
+
"A disk error occurred during a write operation." This may indicate that your hard drive (or other hardware) is starting to fail.  You may be in danger of losing everything stored on that hard drive soon.  You should probably store your model on a different media, and then backup everything on your hard drive.  At that point, you should run CHKDSK (which takes several hours).  If your hard disk is indeed starting to fail, you may need to replace it with a new one.  Consult your system administrator.

Revision as of 17:30, 19 April 2013

Example Error Messages

The file "C:\MyModels\Wetlands Conservation v12.ana" was not saved: There is not enough space on the disk.

The file "\\SharedSvr\PubModels\Financial Plan.ana" was not saved: Network error

The file "D:\Users\John\My Documents\Logistic optimization.ana" was not saved: A disk error occurred during a write operation.

The file "W:\TestModels\Try.ana" was not saved: The process cannot access the file because it is being used by another process.

Causes

This error occurs when Analytica is trying to save a model, for example when there's no more space on the disk, or if the file is being used by another process. The latter error can occur when automatic backup applications, like Sugarsync, or Dropbox, are backing up the file at the same time you try to save a new version. If you wait a few seconds to let it complete the backup and try again, it will usually succeed.

The second part of the error message about the reason it failed is provided by the Windows Operating system. There are a large number of things, most very uncommon, that can cause a failure.

When your model has linked modules that also had to be saved, it is possible that changes within some of them were successfully saved. It depends on whether the error occurred before or after the particular linked module was written.

Remedies

"The process cannot access the file because it is being used by another process." Wait a few seconds and try again. If it still doesn't work, check whether you have opened the file in another application, such as a text editor.

"There is not enough space on the disk." You should either save the file on another drive, or delete stuff on the disk to free up room and then save again.

"A disk error occurred during a write operation." This may indicate that your hard drive (or other hardware) is starting to fail. You may be in danger of losing everything stored on that hard drive soon. You should probably store your model on a different media, and then backup everything on your hard drive. At that point, you should run CHKDSK (which takes several hours). If your hard disk is indeed starting to fail, you may need to replace it with a new one. Consult your system administrator.

Comments


You are not allowed to post comments.