How to Install Analytica -- Centrally Managed License

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This page provides instructions for installing the Analytica software on your own computer when your organization provides you with a centrally managed license (usually a floating license) for Analytica. To use a floating license, your organization needs to have already set up a Reprise License Manager (RLM) server and installed the Analytica licenses on that server. That step will usually be carried out by someone in your IT department, for instructions on part see Configuring an RLM Server. Once your IT department has taken care of that part, you can quickly install Analytica on your own following the instructions provided here.

If you have an individual license, see How to Install Analytica -- Individual License instead.

What you need

You need to obtain the following information from your IT department:

The name of the computer hosting the Reprise License Manager (RLM) with Analytica licenses.
The port number, if your IT department has changed it from the default of 5053.
Which license(s) they want you to use.

If they don't tell you, you'll be able to see which ones are available for use as you are installing.

If you are running a 64-bit Windows operating system on your computer, ask your IT dept. if they have 64-bit licenses. If so, you have the option of installing Analytica 64-bit.

Which account to install from?

When installing Analytica for use with a centrally managed license, you have a choice to install it from your usual non-admin Windows account, or to install it (or have your IT dept.) install it from their Windows admin account. When using floating licenses, you can do either. If you are able to install it from an admin account, we think that is slightly preferable, since it will be available for every account on your computer when installed. If you don't have an admin account, don't worry -- Analytica's installer will install just fine from a non-admin account, with the program being available just from your account.

Steps

Point your web browser to Analytica Download Page. From there, click on either AnaSetup.exe or Ana64Setup.exe. Open it after it downloads. You will probably see a dialog like this one:

Notice that the installer is digitally signed by Lumina Decision Systems. Run it:

The next screen gives you an opportunity to review the End-User License Agreement (EULA). As is says, you must agree to these terms, and by proceeding further, you have legally agreed to them. The main gist is that with an individual license, You will be the only user of this license.

The EULA you just read stated that if your license is an upgrade, i.e., that you've traded-in your previous license, then you need to uninstall previous versions of Analytica. If you haven't done this already, the installer can do this for you simply by checking the appropriate boxes. If this is your first time install, you won't see this screen:

In the next screen, fill in the name of your company's RLM license server. The two screen shots here show two examples of how the server might be identified. In the second, the port is explicitly specified, which is necessary if your IT department has configured RLM to use something other than its default port of 5053.

The following screen displays all the license on the RLM server that are available for use. Select your default license here. You can always change this later from the Help → Update Licenses... dialog in Analytica.

Next, you will provide information on who you are. This information is needed by Lumina to provide support, including technical support and Analytica Docs administration. One of the great benefits of using a floating license is that it entitles you to access to the Analytica Docs, which contains large amounts of support materials that Analytica users find invaluable. Lumina will use your name to assign an Analytica Docs account for you to use, and will email that information to you.

If you already have an Analytica Docs account, enter your account name and Analytica Docs password in the lower half and Analytica will automatically log you into the Analytica Docs when you click through a hyperlink in the program that points to an Docs page.

By the way, the installer screen above is the only place currently where you can enter your Analytica Docs account information. Once you install Analytica, there isn't current a place to do this from Analytica itself. If you get your Analytica Docs account information later, simply re-running the installer is the easiest way to enter that info. During the re-run, you can leave the activation key field blank, and accept the defaults for pretty much everything else, so it takes less than a minute.

Next, you will select the location where you want to install the program. Most people will accept the default install location:

When you are installing from a non-admin account, depending on your account permissions, it is possible you will not have the permissions to write to that location. In that case, the installer will inform you of this when you attempt to proceed, and you'll have to select a different location. You might as well try the Program Files directory first. Windows Vista, for example, has a feature where it will act like it is installing there, even though it is really installing to a VirtualStore in your local directory structure, but it makes it look like it to you like it put it in Program Files. The exact user experience in these cases depends heavily on the operating system and your organization's security policies.

When you are not able to write to Program Files, I usually install it to:

C:\Users\UserName\AppData\Lumina\Analytica 5.4

Press Install and the installer does its stuff -- copying files, configuring registry settings, and storing your preferred default license. During the activation, the installer will contact the Lumina Activation Server using your internet connection to relay any supplied end-user information, which is used to help Lumina provide support. One of the important benefits of being a user of a floating license is that you are entitled to access to the Analytica Docs.

After successful installation, you will see this final installer screen:

What can go wrong?

Your company's RLM server isn't configured, or doesn't have Analytica licenses available to you.

In this case, talk to your IT department. They may have it configured so that only certain users can use the Analytica licenses, and perhaps they need to add you to the list.

Network connectivity problems when trying to transmit end-user information to Lumina.

If you see an error to this effect, it means that your end-user information wasn't transmitted, perhaps due to network connectivity problems. If this happens, please select the Help → Register... option from the Analytica help menu after the installer finishes and provide your information from there. (You are invited to do that even without the error, since it gives you an opportunity to provide more information about yourself, contact info, etc., to Lumina, if you'd like).

You get an error that your account doesn't have permissions to write to the Program Files directory.

Simply install to a different directory -- this is described above.

RLM connects, but no licenses show, or the license I want is missing.

Your license may be temporary unavailable at the moment you are installing, most likely because the maximum number of seats are in use at that moment. This should be very rare -- if your company is experiencing this often, you should urge them to purchase more floating seats. This doesn't prevent a successful install -- you'll be able to try again when you launch Analytica.

Can't connect with the license server

Check that your server and port were entered correctly. Then verify with your IT dept. that you have the right names. Finally, verify that your computer is on the same network, or has network connectivity with, the license server.

After Successful Installation

Once you've installed Analytica with the RLM server identification, you can launch it from the Start → All Programs → Analytica 5.4 shortcut. If you'd like to switch to a different license, use the Help → Update License... dialog. Changes between different editions may require a restart of Analytica to get the User Interface to fully adjust.

You may, on occassion, need to roam the license, particularly if you use a portable computer that you take out of the office. See License Roaming for details.

Good luck, and as always, send support questions about Analytica to support@lumina.com.